LEGAL NOTICE AND PRIVACY
IMILOA is fully committed to the protection of the data of the USERS of services being offered through its website.This IMILOA Privacy Policy section is aimed at informing the USERS of the website www.imiloa.es about the processing and usage o personal data collected on the site, in order for customers to decide, freely and voluntarily, whether they wish to provide the information requested.
IMILOA reserves the right to make changes to this policy in order to adapt to any changes in the applicable law, icase law criteria, industry practices or interests of the organization.
Any change to this policy shall be communicated in good time, so that you are fully aware of its content. Certain services offered in the portal might be subject to particular conditions affecting the protection of personal data. Such conditions are stated in the corresponding sections.
OWNERSHIP OF THE DATA PROCESSING
In these circumstances, the data collected by IMILOA shall be stored in files owned by IMILOA and duly registered in the General Registry of Data Protection.
PURPOSE AND USAGE
The collection and processing of personal data is aimed at managing, providing and tailoring the services and contents used by the USER, which shall be communicated in each section.
SHARING OF DATA
The data collected through the website shall only be shared in those cases where the USER is explicitly informed.
UPDATING OF DATA
In order for the data contained in our databases to correspond to your actual situation, you need to keep them updated, either by updating them yourself where this is possible, or by informing the corresponding department.
SECURITY OF DATA
IMILOA has taken in its IT systems the technical and organizational measures required by law to ensure the security and confidentiality of the stored data, thus preventing, to the extent possible, their alteration, loss or unauthorized processing or access.
RIGHTS OF USERS
In any case you shall be entitled to access, rectify, cancel and, as the case may be, oppose the processing of your data by submitting an e-mail to: shop@imiloa.es The owner of the web site is IMILOA, S.L. with tax ID B-52565470 and headquartered in C/ Jovellanos 3, bajo - 33202 - Gijón, ASTURIAS - SPAIN Contact data: shop@imiloa.es
RESPONSIBLE
Imiloa S.L., with tax ID B-52565470 and headquartered in C/ Jovellanos 3, bajo - 33202 - Gijón, ASTURIAS - SPAIN
WHAT DATA WE COLLECT ABOUT YOU
In order to provide the services you request we will request from you certain personal data. For example, when you place an order, contact our customer service, subscribe to our newsletter or create an account.
These personal data include the following:
- contact data, such as name, e-mail address, telephone number, shipping/invoicing address
- access and account information, including user name, password and unique user ID: We store your password encrypted
- Personal data such as sex, date of birth or purchasing history
- any other information we deem relevant such as how you first heard about us, whether you use our brand or how you buy it
- personal preferences such as your wish list
WHY AND HOW WE USE YOUR DATA
The main purposes of processing your data are:
- Mailing of commercial communications and promotions: You can subscribe to our newsletter by filling in the form in our web site or by ticking the corresponding box during your client registration process. Thus, we have your consent to send you communications about Imiloa's products and services. We will also use the information about yourself you have given us to tailor these communications to better suit your needs.
- Management of the contract relationship with you (selling of products): when you use our web site we will use your personal data to provide you with the service you request. For example, if you make a purchase at imiloa.es, we will use the contact information you give us to communicate with you regarding this purchase. If you contact our customer service, we will use the information on the shipment or on the product with the aim of helping you solve an issue or question.
- Creation of profiles that help us improve our online sale services: for example, when you make a purchase, we may use this information for accounting, auditing and other internal processes. We may as well use data on how you use our products and services to improve your user experience. Finally, we also use data on how our visitors use our web site to understand their behavior and preferences. For example, we can use information on how the visitors of imiloa.es search and find the products to understand better how to improve the organization and structure of our site.
LEGITIMIZATION
We process your personal data on the basis of:
- Your consent for submitting commercial communications.
- The need for processing in order to execute our contract with you (selling products).
RECIPIENTS
Your data shall not be shared with any third parties.
RIGHTS
You are entitled to request: (i) access to your personal data; (ii) an electronic copy of your personal data (portability) (iii) correction of your personal data should they not be complete or accurate; or (iv) elimination or limitation of your personal data under certain circumstances provided by law. These rights are not absolute. Once we have received your consent for processing your personal data, you have the right to withdraw your consent at any time.
CONSERVATION OF DATA
The data provided shall be kept unless you request cancellation, or as long as a commercial relationship exists or it is mandatory to keep them according to any applicable law.
REJECTING COMMERCIAL COMMUNICATIONS
You can stop receiving advertising communications from Imiloa at any time by using the link at the bottom of all our commercial communications to cancel your subscription.
ADDITIONAL INFORMATION
Should you have any questions or concerns regarding the way we process and use your personal data or in case you wish to exercise any of your rights, contact us at shop@imiloa.es.
COOKIES POLICY
IMILOA uses automated collection procedures (Cookies) to gather personal information such as the type of browser or OS, reference page, route, ISP domain, etc, with the aim of understanding the use of the web site.
Cookies help us adapt this website to your personal needs. IMILOA stores the information collected by Cookies in an uncustomized format. This type of information gathered by cookies shall not be shared outside IMILOA, neither used for unrequested communications.
The Cookies located in your computer do not contain your full name, just an IP address.
The information contained in the Cookies shall not be at the disposal of IMILOA after you log out.
You can set up your browser to warn you of the presence of cookies before accepting them or, to reject them right away, the latter may result in your not having access to some services of this web site.
The button “help” in your browser will guide you on how to do it.
You do not need to have any cookies installed to use or browse certain parts of this web site. Keep in mind that if you use different computers in different places you will need to make sure that each browser is set up according to your preferences regarding the use of cookies.